Company Culture

Recap Alert! Q3 Southeast Magento Meetup

Last night, we welcomed over 40 people to our home at Colony Square for the quarterly Southeast Magento Meetup. Judging by the energy in the room, everyone was excited to hear from our two honored guest speakers, Eric Yonge from EYStudios and Ben Marks, official Magento Evangelist, speak about branding and all things Magento. We…

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Say Hello to Our Three Summer Interns!

This summer, three incredible interns have joined us at Springbot HQ to gain experience in eCommerce marketing, machine learning, and big data. Our interns include Skyler Ruff on the Marketing Team and Roi Ceren and Kourtney Traina on the Development Team. We wanted to learn more about the unique backgrounds that brought them here and…

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Say Hello to our Product Manager, Jarrett Board!

Springbot is currently on the brink of several major feature launches, so we added a seasoned Product Manager to our team to help us ensure that our new product solutions solve our customers’ pain points and are well-communicated internally and externally. Jarrett Board joined our team in December as our Product Manager and has been working…

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The springbots want to hear your feedback!

A few months ago the springbots launched customer surveys so our customers can have a voice – letting us (the springbots) know about their journey with Springbot. We listened to what each and every one of our customers said, and now we are putting that feedback into action! Let’s talk a little about each survey……

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Springbot Feature Spotlight: Nightly and Weekly Summary Emails

It’s the most wonderful time of year! And for most of our eCommerce stores, it’s also the busiest time of year. Between the rush of handling customer calls, fulfilling last minute orders, and managing your store – it can be difficult to find time to harness all of the eCommerce magic that the springbots have…

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6 Tips to Help Small and Medium eCommerce Stores Compete

As an online store owner, you care about your site, the traffic you receive and of course sales. You want it to perform at the best possible level, attract more customers and generate more revenue. However, many small and medium eCommerce stores tend to lack the same name recognition and advertising budget needed to compete…

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Three Tips on How to Use Social Media Effectively for Customer Service

  Ready to do something really groundbreaking and revolutionary in social media marketing for your online store? Let me blow your mind with these two words: customer service. Time and time again, customers ask me how they can really utilize social media as a marketing tool that drives quality site traffic and ultimately increases revenue.…

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