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Services.

Our eCommerce Experts are ready to help.

We turn customers into fans – from the initial onboarding call to strategic planning, we aim to provide the ultimate Springbot experience. Learn more about Onboarding & Activation Services, Account Management & Campaign Services below.

Onboarding and Activation Services.

Hit the ground running with the Springbot platform.
The Springbot Onboarding program ensures that users of the Springbot
platform learn the ins-and-outs of all our features, but are also set up and
ready to launch campaigns to their customers and subscribers.

Activation Services Include:

Data Import
Our team will import all your data (products, purchases and customers) as well as purchase demographic and social data for all of your contacts.
Content Set Up
Our Quick Launch and Branding tools will create templates throughout all features and dashboards based on your brand selections. This includes email templates, Sign Up Forms, Dynamic Ad Templates and Automations!

Onboarding

Once the Activation Services team has completed the data import and setup, new users will receive a tailored onboarding experience based on where you’re at in the evolution of your eCommerce marketing – this allows us to personalize your experience so we can best help meet your goals needs based on growth, engagement, and revenue.

Knowledge & Learning

Throughout the onboarding process, you’ll learn about platform features such as Signup Forms, Automation Emails and our drag-and-drop Email Editor. You’ll also gain access to marketing tools created by our eCommerce experts including on-demand videos, articles, webinars and industry best practices so you can continue to strengthen your marketing efforts throughout your Springbot journey.

Account Management.

Our eCommerce experts are ready to help.
We strive to turn customers into fans – from the first time you log into your
dashboard to a strategic planning session, our aim is to provide a helpful
experience. We understand that growing business owners wear many hats,
which is why the eCommerce experts on our Account Management team are
ready to help you learn more about the platform and achieve your business goals.

Account Management Services Include:

Live Support
Whether you call us or email us, an actual person is on the other end ready to answer your questions.
Monthly Preview
To give users a holistic look at their marketing efforts, we email about Monthly Business Reviews to see what campaigns are achieving, and learn where there’s an opportunity for optimization.

Along with the Monthly Review, our Account Manager team is ready to perform optimization
reviews with you and make recommendations for features and services that could help take your marketing to the
next level in connecting with your customers.

Springbot Campaign Services.

Quality and creative design without the cost of an agency.
At Springbot, we specialize in helping growing business owners lighten the workload.
Not every owner or marketer has time to design emails and ads, which is why the design experts
on our Campaign Services team are here to help provide amazing looking
messages your customers and subscribers will love.

Campaign Services Include:

Email Campaigns
If you’re new to email marketing or simply don’t have the time or resources to track your email performance, our Email Campaign Services will work with you to plan and develop custom email templates.
Facebook Campaign Services
Facebook can be a powerful tool for attracting consumers to your site. Our Campaign Specialists are ready to dig in and develop data-driven campaigns that will increase your site traffic and build your online presence.

Our Campaign Specialists work with you to develop marketing campaigns that
are based on your online store’s data and reporting. This means that every campaign
will be based on past success and will be further personalized to provide your customers with
unique experience from your brand.

Interested in Learning More?

We’re ready to answer your questions! Set up time to speak with
one of our eCommerce experts today to learn more about Springbot’s
Campaign Services Team!

New for Marketers: Springbot's free 5-part Email Marketing Course!
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